Codeventure Infotech Store

Troubleshooting LoopSort

Fixes for the most common LoopSort problems: a missing LoopSort section, an empty field list, numbers or dates in the wrong order, an empty grid after adding a filter, and a Sort Control that does nothing.

ProblemWhat to check
The LoopSort section is missingIs Elementor Pro active and version 4.2 or later? Is the widget a Loop Grid (or, with Pro, a Loop Carousel)? Is the source “Current Query”? Then the section is hidden.
The Field list is emptyThe source has no single-value fields assigned to this post type. Check the field group’s location rules, or choose Meta key and type the key.
Numbers sort as 1, 10, 2, 20…Set Compare values as to Numeric (or Decimal).
Dates sort wronglyUse a date type that matches how the field is stored (Pro shows a hint next to listed fields). ACF dates are stored as YYYYMMDD.
The grid is empty after adding a filterA filter that can’t be applied safely (unknown key, wrong value format) makes the grid empty on purpose. Re-check the key, condition and value type.
The Sort Control does nothingWith several grids, does Loop Grid CSS ID match the grid’s Advanced → CSS ID? Is the grid’s Advanced → Cache set to “Yes”? Set it to Default.
The visitor’s choice is lost behind a cacheMake your cache keep the loopsort and loopsort_device query strings.
A hidden key such as _my_field is rejectedKeys starting with _ are private by WordPress convention and blocked (public WooCommerce keys excepted). Expose the value under a public key instead.

Still stuck? Email info@codeventure.co.in with your WordPress, Elementor and LoopSort versions and a screenshot of the LoopSort section.

Yogesh Popat, developer of LoopSort and founder of Codeventure Infotech Available for new projects

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