Refund policy
We want you to be happy with every purchase. This policy explains when you can get your money back for products bought from the Codeventure Store.
Money-back guarantee by product
| Product | Guarantee period | Policy |
|---|---|---|
| LoopSort Pro | No guarantee period | Please contact us to discuss a refund. |
How to request a refund
- Email info@codeventure.co.in from the address you used to buy, within the guarantee period.
- Include your order or licence key and a short note on why the product isn’t right for you. If it’s a technical problem, we’ll first try to fix it.
- Approved refunds are issued by Freemius, our payment processor, to your original payment method. Banks usually show the refund within 5–10 business days.
Renewals
Annual and monthly licences renew automatically so you keep getting updates and support. You can cancel auto-renewal at any time from your account. Freemius emails you a reminder before an annual renewal is charged. If you were charged for a renewal you didn’t want, contact us and we’ll do our best to help.
When refunds aren’t available
- Requests made after the guarantee period has ended.
- Purchases where the licence is shown to have been abused, shared or used in breach of our licence terms.
When a refund is issued, the licence is cancelled and the product stops receiving updates and support.
This policy does not affect any rights you have under the consumer law of your country.
